Alupol s.r.o. places utmost importance on protecting your privacy and ensuring the security of your personal data. This policy provides a transparent overview of what personal data we collect, why we process it, how long we retain it, and what rights you have under Regulation (EU) 2016/679 (GDPR) and applicable legislation.
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The controller of your personal data according to Art. 4(7) GDPR is:
We only process personal data that you provide to us directly or that is generated in connection with using our website and services.
Processed data: First name, surname, email address, phone number, installation city / postal code, technical pool specifications and selected model, additional notes.
Legal basis: Art. 6(1)(b) GDPR — Performance of a contract or taking steps prior to entering into a contract at your request.
Retention period: For the duration of contract negotiations and execution, subsequently for warranty and statutory tax retention periods (typically 5 to 10 years).
Processed data: Billing and delivery address, contact details for technicians and installation crew, payment details, and service records.
Legal basis: Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(c) GDPR (compliance with statutory tax and accounting obligations).
Retention period: For the duration of the contractual relationship and 10 years thereafter in accordance with tax regulations.
Processed data: Anonymized IP addresses (hash), web server system logs, anti-spam form verification (Google reCAPTCHA v3).
Legal basis: Art. 6(1)(f) GDPR — Legitimate interests of the controller in ensuring cyber security and protection against DDoS and spam.
Retention period: Server logs are rotated and retained for a maximum of 30 to 90 days.
Processed data: Cookie identifiers, anonymized traffic statistics, page interactions, conversion data.
Legal basis: Art. 6(1)(a) GDPR — Your voluntary and explicit consent granted via the cookie banner.
Retention period: Depending on cookie type, up to 12 to 24 months, or until consent is revoked.
| Cookie name | Provider | Purpose of use | Expiration |
|---|---|---|---|
| alupol_consent | Alupol s.r.o. (This website) | Stores the status of your consent for cookie categories. | 12 months |
| PHPSESSID | Web server | Maintains technical user session during the website visit. | Session (closing the browser) |
| _GRECAPTCHA | Google Ireland Ltd. | Protects inquiry forms against automated bots and spam. | 6 months |
| _ga, _ga_* | Google Analytics 4 | Anonymized statistics on website traffic and user interactions. | 2 years |
| _gid | Google Analytics | Distinguishes unique visitors for daily statistical metrics. | 24 hours |
| _gcl_au, IDE | Google Ads / DoubleClick | Measures inquiry conversions and optimizes ad campaigns. | 90 days / 1 year |
| _fbp | Meta Platforms Ireland Ltd. | Measures performance of advertising campaigns across Facebook & Instagram. | 90 days |
We do not sell or provide your personal data to unauthorized third parties. Only vetted processors under Art. 28 GDPR data processing agreements have access:
In connection with the processing of your personal data, you have the following rights which you may exercise free of charge at any time:
You have the right to obtain confirmation as to whether your data is being processed, and to receive a copy of that data.
You have the right to request without undue delay the rectification of inaccurate or completion of incomplete personal data.
„Right to be forgotten“ – where data is no longer necessary or when you revoke your consent.
You have the right to request restriction of processing, e.g., while verifying data accuracy.
You have the right to receive your data in a structured, machine-readable format for transmission to another controller.
You have the right to object to processing based on legitimate interests of the controller.
If you have any questions, requests to exercise your rights, or comments, please do not hesitate to contact us. We will respond without undue delay, within 30 days at the latest.
